Privacy Policy
Last updated: 2 June 2026
Introduction
GameGoat ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, book a call, submit a project inquiry, or use our creative production services, including brand character design, commercial animation, game trailers, game art and assets, scriptwriting, video production, and related content services.
By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following types of information:
Personal Information
When you contact us, book a call, or submit a project request, we may collect:
- Your name
- Email address
- Phone number or WhatsApp number
- Company name
- Job title or role
- Country or business location
- Project details, creative brief, or service requirements
- Any information you choose to provide through our contact forms, emails, calls, or project discussions
Business and Project Information
As a creative production company, we may also collect information related to your project, such as:
- Brand, campaign, or product details
- Creative goals and target audience
- Design references, scripts, storyboards, artwork, video files, game assets, or other production materials
- Budget range, timeline, and production requirements
- Feedback, revision notes, and communication records
Website and Usage Information
When you visit our website, we may automatically collect basic technical information, including:
- IP address
- Browser type and version
- Device type
- Pages visited
- Time spent on the website
- Referral source
- Website interaction data
- Cookies and similar tracking technologies
This information helps us understand how visitors use our website and improve the user experience.
How We Use Your Information
We use the information we collect for the following purposes:
- To respond to your inquiries or project requests
- To schedule and manage consultation calls
- To understand your creative, marketing, or production needs
- To prepare proposals, quotations, project scopes, and service recommendations
- To provide our creative production services
- To communicate with you about ongoing projects
- To manage contracts, invoices, payments, and business administration
- To improve our website, services, content, and customer experience
- To send updates, marketing messages, or service-related communications where permitted
- To comply with legal, accounting, tax, or regulatory obligations
- To protect our business, website, users, and rights
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website performance, analyze traffic, and understand user behavior.
Cookies may help us:
- Remember user preferences
- Improve website functionality
- Measure website visits and page performance
- Support advertising, analytics, or remarketing activities
- Understand how visitors interact with our website
You can choose to disable cookies through your browser settings. However, some website features may not function properly if cookies are disabled.
Google Ads and Analytics
We may use third-party tools such as Google Ads, Google Analytics, or similar advertising and analytics platforms to understand website traffic, measure campaign performance, and improve our marketing activities.
These tools may collect information such as your device type, browser, IP address, pages visited, and interactions with our website. This information may be used to show relevant ads, measure ad performance, or improve our website and services.
You can manage your advertising preferences through your Google account settings or browser privacy controls.
How We Share Your Information
We do not sell, trade, or rent your personal information to third parties.
We may share your information only when necessary in the following situations:
- With your consent
- With trusted service providers who help us operate our website, manage communications, process payments, analyze website traffic, or deliver services
- With contractors, production partners, or creative collaborators involved in your project, where necessary
- When required by law, regulation, legal process, or government request
- To protect our legal rights, business interests, users, or website security
- In connection with a business transfer, merger, acquisition, restructuring, or sale of company assets
Any third parties we work with are expected to handle your information responsibly and only for the purpose of providing the relevant service.
Project Materials and Creative Assets
During a project, you may share brand materials, creative references, artwork, scripts, videos, game assets, confidential documents, or other files with us.
We use these materials only for the purpose of reviewing, planning, producing, or delivering the agreed project. We do not publish, sell, or share your confidential project materials without permission, unless required to complete the service or comply with legal obligations.
If we wish to display completed work in our portfolio, case studies, social media, or marketing materials, we will follow the terms agreed with you in the project contract or written approval.
Data Security
We take reasonable technical and organizational measures to protect your personal information and project materials from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of online transmission or electronic storage is completely secure. While we work to protect your information, we cannot guarantee absolute security.
Data Retention
We keep your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including project communication, legal compliance, accounting, dispute resolution, and business records.
When your information is no longer needed, we may delete, anonymize, or securely store it according to our internal procedures and applicable legal requirements.
Your Rights
Depending on your location and applicable privacy laws, you may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate or incomplete information
- Request deletion of your personal information
- Object to or restrict certain uses of your information
- Withdraw consent for marketing communications
- Request a copy of your personal information
- Contact us about how your information is handled
To exercise these rights, please contact us using the contact details below.
Marketing Communications
If you choose to receive updates from us, we may send you information about our services, company updates, creative insights, or promotional content.
You may unsubscribe or opt out of marketing communications at any time by contacting us or using the unsubscribe option where available.
International Data Transfers
Because GameGoat may work with clients, partners, and service providers in different countries, your information may be processed or stored outside your country of residence.
When this happens, we take reasonable steps to ensure your information is handled securely and in accordance with this Privacy Policy.
Third-Party Links
Our website may contain links to third-party websites, platforms, or social media pages.
We are not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review their privacy policies before sharing any personal information.
Children's Privacy
Our website and services are intended for businesses, brands, studios, agencies, and professional users. We do not knowingly collect personal information from children under the age of 13.
If we become aware that we have collected personal information from a child without appropriate consent, we will take reasonable steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, services, legal requirements, or website practices.
The updated version will be posted on this page with a revised "Last updated" date. We encourage you to review this page periodically.
Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
GameGoat
- Email: info@gamegoat.com
- Phone / WhatsApp: +66656080374
- Address: Unit 1603, 16th Floor, The L. Plaza, 367 - 375 Queen's Road Central, Sheung Wan, Hong Kong
